Job description
We are looking for an Admin to join our team at Henwick Grange Care Home.
Responsibilities include:
* Good numerical and word processing skills
* Knowledge/experience of MS Word and MS Excel
* Friendly, confident, well presented and customer focused
* Professional telephone manner
* Genuine interest in working within a caring environment
* An appreciation of need for confidentiality
* Good communication and organisational skills
* Confident team player
* Satisfactory Policy Check and check against the PoVA list
* Ability to work on own initiative
Desired:
* Knowledge/experience of MS Outlook
* Previous experience of accounting computer packages
* Previous experience of book keeping/administration
Main responsibilities
Administration
* Maintain accurate and complete financial records of the Care Centre in line with Company policies and procedures, using computer and manual systems
* Prepare and issue regular Management Reports within prescribed timescales
* Process receipts of monies against Service Users accounts. Maintain records
* Prepare and submit relevant Service User financial information to Head Office to ensure invoices to Local Authorities are produced accurately and promptly.
* Ensure invoices to Service Users are produced accurately and promptly.
* Follow up settlement of same using manual records.
* Assist with the recruitment process
* Ensuring onboarding of new staff is managed effectively including obtaining and recording all relevant paperwork for the personnel file as required.
* Ensure continuity of the Payroll
* Arrange accurate calculation of gross wages on a weekly basis using computer and manual systems.
* Maintain Staff attendance records
* Maintain complete files for Service Users and Staff Members in line with the Company's policies and procedures
* Provide administrative/secretarial support to the Home Manager e.g. typing, filing, dealing with correspondence etc within give timescales
* Operate office equipment such as fax, photocopier and computer as required
* Answer the telephone, respond to enquiries from Service Users and Visitors and direct enquiries in a friendly and efficient manner
* Maintain stationery supplies
* Order and maintain records of Staff Members uniforms
Job Type: Full-time
Pay: From £13.50 per hour
Benefits:
* Discounted or free food
* On-site parking
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (preferred)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person