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Assistant Tribunal and Mediations Officer, Windsor
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Client:
Achieving for Children
Location:
Windsor, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6f2351ff2019
Job Views:
6
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Job Information
Achieving for Children is a Community Interest Company with a public sector ethos, combined with the freedom to innovate, enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston, and Richmond), we offer the benefits of a social enterprise with local government employment benefits. To learn more about us,
Assistant Tribunal and Mediations Officer
We seek an enthusiastic, well-organized, and motivated professional dedicated to supporting children and young people with SEN. The role requires excellent interpersonal skills, flexibility, and the ability to work independently and as part of a team. Responsibilities include supporting our tribunals and mediations manager in service delivery. Prior SEN knowledge is required; experience in mediations and tribunals is beneficial but not essential, as we support learning and development for the right candidate.
About the role
As the Assistant Tribunal and Mediation Officer, you will represent AfC and support multidisciplinary professionals involved in SEND appeals and mediations. Collaboration with legal teams is crucial to ensure effective representation and decision-making.
Your responsibilities include:
* Working with the Tribunal Manager to develop and improve tribunal and mediation systems and processes.
* Managing casework, preparing responses, and representing AfC in appeals and mediations when necessary.
* Identifying opportunities to de-escalate issues before formal appeals.
* Maintaining up-to-date knowledge of SEND legislation (Children & Families Act, Children Act, Equalities Act, etc.) and relevant case law.
* Building positive relationships with children, young people, and families, especially during challenging times.
You will also attend SEND panels and deliver internal and external training related to SEND tribunals and mediations.
For an informal discussion, please contact Katie Worley, Associate Director for SEND.
About you
* Degree-level education with relevant professional qualification or Level 3+ training in SEND (Desirable).
* Experience and knowledge in SEND (Essential).
* Proven ability to build partnerships and maintain relationships with diverse stakeholders.
* Knowledge of representing the Local Authority at SEND and Disability Tribunals, especially in lower-risk appeals.
* Experience in mediation and dispute resolution with parents and professionals.
* Skilled in arranging and chairing conferences and handling First Tier Tribunal duties.
* Ability to prepare responses for appeals, coordinate with legal and SEND teams, and advise on legal aspects.
Our benefits
We promote a positive, supportive environment with extensive resources, a competitive salary, and flexible hybrid working. Benefits include:
* 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years, plus a day off for your birthday (or non-working periods for term-time workers).
* Tailored induction sessions.
* Local Government salary and pension schemes.
* Flexible working options.
* Employee Assistance Programme.
* Staff benefits and discounts.
* Comprehensive learning and development opportunities.
For more details about working at Achieving for Children, including our social work offerings.
Start dates: Successful candidates will join on a set date each month. Please prepare accordingly.
Right to work: Check the UK’s points-based immigration system and sponsorship requirements.
Equality: We welcome applications from underrepresented communities and are committed to diversity and inclusion. We are a Disability Confident employer.
Safeguarding: We are committed to safeguarding children, young people, and vulnerable adults. This role is subject to a satisfactory DBS check.
More information: Meet Regina at Civic Centre, Twickenham, on the first Wednesday of each month.
We reserve the right to close the vacancy early once sufficient applications are received. Apply promptly to avoid missing out.
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