Role Description
Dental Receptionist at Prenton Dental Practice, 79 Prenton Road West, Birkenhead, CH42 9PZ. Full-time working 38.75 hours per week.
Highlights
* Semi-Detached converted house with 5 surgeries
* Dentally software
* Experienced Practice Manager with long standing clinicians & nurses
* Qualified nurses available
* Convenient transport links close by, just a 2-minute drive from Prenton Village
* Free street parking
Benefits
* A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient’s visit.
* A Supportive Team – Work alongside skilled dental professionals in a collaborative environment.
* Professional Growth – Opportunities for training and progression across our network.
* Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments.
* Opportunities Across the UK – Career growth at over 220 practices nationwide.
Responsibilities
* Provide a warm, professional welcome to patients and visitors.
* Manage appointment bookings and maintain accurate patient records.
* Process payments and handle administrative tasks with precision.
* Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
* Promote and upsell dental services and products to support patient care.
* Be a key part of creating a positive, friendly atmosphere in the practice.
Qualifications
* Previous experience in a customer service or receptionist role is desirable.
* Confident communicator with a professional, approachable manner.
* Ability to multitask and stay calm under pressure in a busy environment.
* Attention to detail and good IT skills for handling bookings and records.
* Team player who thrives on helping others.
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