UX/UIEcommerce Specialist 40 hours Based at our Head Office in Stockport Permanent Full-time contract Monday to Friday 8:30am - 5:00pm Job Description: Warren James is on the lookout for a UX/UIEcommerce Specialist who can optimise the shopping experience to drive conversion. About us: At Warren James we are a company made up of real people who are passionate about what we do you are known by your name, not a number. At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore and online shopping experience with amazing customer service provided by our friendly, brilliant and knowledgeable teams. From humble beginnings but with great belief and dedication from our people, weve grownWarren James from the ground up starting with a single shop and growing into the well-known, nationwide, trusted retailer we are today. Operating from over 200 shops Nationwide and a fast growing online presence we are committed to looking after and continually developing our forever growing customer community. This is a great opportunity to join one of the UKs best loved jewellery brands. The UX/UI Ecommerce Specialist Role: Deliver a seamless ecommerce experience that represents our much-loved brand whilst maximising sales. Drive continuous UX and UI design and optimisation to improve conversion, average order value, repeat purchase and organic traffic growth. Lead UX research and use feedback, data and testing to identify friction and unlock revenue growth across our customer journey. Stay current with UX/UI best practices, competitor activity, and emerging technologies, ensuring we remain innovative and relevant for our customers. Optimise discoverability, indexability, on-page performance and all SEO. Own the end-to-end UI design process from concept development through to implementation, testing, and ongoing refinement. The UX/UI Ecommerce Specialist Essentials: Proven UX/UI and CRO experience gained in a successful online retail business. Receptive to feedback, with the ability to incorporate it into design iterations and identify UX challenges while proposing creative, scalable solutions Familiarity with analytics tools, including GA, to make informed design decisions and improve usability. Excellent analytical and problem-solving skills, with the ability to translate complication into simple, elegant solutions. Ability to work independently and meet deadlines within a fast paced environment. The Benefits Permanent Full time contract 28 days holiday a year, increasing to 33 days after 5 years service (including 8 Bank Holidays) Monthly pay, paid directly into your bank account Staff discount on your jewellery purchases Good transport links Free on-site parking and cycle park. Were looking for friendly, enthusiastic individuals with the necessary skills who have a care and attention to detail approach - If this sounds like the right opportunity for you, we would love to hear from you - Apply now by clicking the link below