Support Analyst (1st Line IT Support) ??
?? Farnborough, Hampshire
?? £30,000 - £35,000 + excellent benefits
?? Paid travel between offices | Permanent role
We're looking for a hands-on Support Analyst to join our friendly Infrastructure team. This is a great opportunity for someone early in their IT career who enjoys solving problems, helping people, and getting stuck in - whether that's fixing user issues or helping with office tech setups and moves.
You'll support around 400 users across multiple offices, keeping systems running smoothly and making sure employees can work without disruption.
What you'll be doing ??
Providing 1st line IT support across desktop, applications, and user accounts
Troubleshooting hardware, software, and access issues
Supporting Active Directory, Exchange, and Windows environments
Setting up and deploying laptops, desktops, and office equipment
Assisting with office moves and hardware rollouts
Working closely with colleagues and external tech suppliers
Tech you'll work with ???
Essential:
Active Directory
Windows (Wintel environment)
Microsoft Exchange
Desirable:
Citrix XenApp
What we're looking for ??
Experience in a Helpdesk or IT Support role (or strong junior-level experience)
Someone practical and happy to roll their sleeves up when needed
Strong communication skills and a helpful attitude
Full UK driving licence
What's on offer ??
Salary £30,000 - £35,000
Private medical insurance
25 days holiday
Pension, life assurance & income protection
Paid travel between offices
Excellent opportunity to grow your IT career
Why apply? ??
This is a brilliant opportunity to join a supportive team where you'll gain hands-on experience across core Microsoft infrastructure, develop your skills, and build a strong foundation in IT support.
TPBN1_UKTJ