3 Month Contract With A Local Authority Job Purpose To support the effective day-to-day running of the department by providing comprehensive administrative and clerical support. The role ensures efficient handling of communications, accurate data management, and high-quality customer service to internal and external stakeholders. Key Responsibilities Act as a first point of contact for internal and external enquiries, including telephone, email, and face-to-face interactions. Manage incoming and outgoing communications, including mail, messages, and email correspondence. Collate, input, maintain, and retrieve accurate data across electronic and manual systems. Produce reports, spreadsheets, presentations, and correspondence using standard templates. Support the development and maintenance of departmental databases and administrative systems. Provide reception cover when required, ensuring a professional and efficient front-of-house service. Organise meetings, including scheduling, preparing documentation, arranging logistics, and taking minutes. Maintain filing systems, including electronic and manual records, archiving, and retrieval of documents. Provide basic financial administrative support, including invoice coding, procurement processes, and handling petty cash where required. Maintain and update confidential staff records such as sickness and leave. Manage stationery supplies and monitor stock levels in line with office procedures. Ensure timely and professional distribution of departmental information to stakeholders. Maintain strict confidentiality when handling sensitive information. Ensure compliance with organisational policies, including health & safety, data protection, and financial regulations. Requirements Minimum of 5 GCSEs (or equivalent), including English and Maths RSA II/III, ECDL, or equivalent qualification Experience working in a busy administrative or office environment Proficiency in Microsoft Office (Word, Excel, PowerPoint) Knowledge of office procedures and administrative systems Experience with data entry, reporting, and record management Awareness of financial administrative processes (desirable) Knowledge of the service area and use of specialist databases (desirable) Strong organisational and time management skills Ability to prioritise tasks and respond to interruptions effectively Excellent communication and customer service skills Ability to work accurately with attention to detail Ability to work independently and as part of a team Ability to handle confidential information appropriately Adaptability in a changing work environment Professional and approachable manner Sensitive to customer and client needs Reliable and able to meet deadlines Positive and collaborative team member Additional Information Working Hours: 37 hours per week Pay: Bi-weekly payments Location: Wrexham County Borough