Job Summary
The Patient Service Associate delivers quality frontline support in clinical settings, managing patient registration, appointment scheduling, telephone enquiries, medical records, and cashiering while ensuring positive patient relations.
Responsibilities
* Monitor dental supply levels and place orders to maintain adequate stock
* Maintain accurate patient records and schedule appointments efficiently
* Respond promptly to telephone enquiries and assist patients with booking appointments
* Notify patients of upcoming appointments and send reminders for follow-up treatments
* Perform various administrative tasks to support clinic operations
* Adapt to weekend work schedules as required
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