Join to apply for the Field Service Engineer - Exeter role at Virgin Media O2
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Join to apply for the Field Service Engineer - Exeter role at Virgin Media O2
Summary
Location: Exeter
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 24-Oct-2025
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission).
Postcode Eligibility
You must live in one of the following postcodes:
* EX1, EX2, EX3, EX4, EX5, EX8, EX11, EX13, EX14, EX16, EX17
We offer a competitive salary of £29,000, plus overtime and performance‑based commission.
This role is more than technical; it’s about connecting people with what matters most. You’ll travel to various locations, meet new people, and make a real difference.
No two days are the same. One day you install cutting‑edge broadband, the next you troubleshoot and help customers get back online. You’ll enjoy the freedom of working outside and the potential for real job progression. You’ll work four days a week.
We provide full training and a dedicated mentor for ongoing guidance.
What You’ll Do
* Install and maintain broadband, TV, and phone services in customers’ homes.
* Resolve technical issues quickly to keep customers connected.
* Provide exceptional service that leaves customers satisfied.
* Work independently with support from a team.
Who We Are
Virgin Media and O2 together offer top connectivity, serving over 46 million customers.
Essential Requirements
* A UK manual driving licence.
* Confidence working at heights and outdoors in all weather conditions.
* Residence in one of the specified postcodes.
Desired Skills
* Problem‑solving mindset and passion for helping customers.
* A methodical, organised approach to work.
* Composure and adaptability to any situation.
Benefits
* Starting salary £29,000 with potential to earn up to £36,200 through on‑target earnings.
* Private medical cover through BUPA, healthcare plan, and critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 25 days of annual leave, UK bank holidays, and a birthday off; option to buy/sell up to 5 extra days.
* 4‑day working week: 37.5 hours over four days.
* Up to 10% employer pension contributions and life insurance.
Next Steps
* Complete a quick online application and video assessment.
* Chat with a recruiter for more information.
* Attend an interview with a manager.
Adjustments are available to support the hiring process. Apply today for a rewarding career.
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