We are recruiting for a SC Cleared IT Technician for a leading IT Service provider based in Aberdeen. You must have current valid SC Clearance for this role.
Migration Set-up
Set-up Refresh Clinic
Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location
Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions
Refresh laptops
Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes
Handover and collect the correct number of devices each in accordance with the migration schedule
Correctly update the Contractor's workflow management system at all relevant steps
Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager
Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer
Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager
Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to
indicate whether it is for "dispos...