Recharge Controller
Type: Permanent, Full-time
Working hours: Mon – Fri, 8am – 5pm.
Normanton
Job Function: To ensure the smooth, efficient and cost-effective running of recharge recovery.
Reporting to: Operations Manager.
Liaising with: Customers, Internal and External Workshops, Managers.
The ideal candidate will have good attention to detail and the ability to work in a busy environment is essential.
Responsibilities:
* Compiling and processing damage recharges.
* Forwarding charges on to a large portfolio of customers in a timely and sensitive manner.
* Ensuring that costs are chased up and finalised to maximise cost recovery.
* Liaising with both internal depot managers, but also external workshops and body shops to confirm cost of repairs.
* Where required, it will also involve negotiating costs with body shops/workshops to ensure most cost-effective repairs for our customer.
* Liaising with our customers to chase up for purchase orders to ensure that cost of damages are recovered in a timely fashion.
* Dealing with any queries relating to recharges.
* Follow company's Employee handbook policies and procedures.
* Any other duties requested by your Manager.
Requirements:
* Prior experience of controlling damage recharge or demonstrable experience.
* At least 2 years' Experience in an admin role.
* Business standard IT skills, including Microsoft Outlook.
* Good analytical skills.
* Excellent communication and customer care skills.
Job Types: Full-time, Permanent
Pay: £26,990.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Free parking
* Life insurance
* Referral programme
Work Location: In person