Customer Service Assistant
Wisbech (PE13) – Office Based
£13.26 per hour (PAYE)
Full-time, temporary (6 months)
Start: 20 April 2026 – 21 October 2026
We are currently recruiting for a Customer Service Assistant to join a busy public sector team based in Wisbech. This is a full-time, office-based role covering a vacant position.
Working hours:
* Monday to Thursday: 8:45am – 5:00pm
* Friday: 8:45am – 4:30pm
(37 hours per week)
Location:
Awdry House, Ramnoth Road, Wisbech
This role is fully office-based – no hybrid working available.
About the role:
You will be the first point of contact for customers, providing a professional and efficient service while handling a range of enquiries.
Key responsibilities:
* Responding to customer enquiries via phone, email and face-to-face
* Providing accurate information and resolving queries
* Updating systems and maintaining accurate records
* Supporting administrative tasks across the team
* Delivering a high standard of customer service at all times
Requirements:
* Previous customer service or administrative experience
* Strong communication and interpersonal skills
* Good IT skills and attention to detail
* Ability to work in a fast-paced environment
Recruitment process:
* Shortlisted candidates will complete a written assessment
* Successful candidates will then attend a face-to-face interview
This is a solid opportunity for someone looking for stable, full-time work within a structured office environment.