Receptionist/Clerical Officer, 37 hours per week, Permanent
Patient Services
A vacancy has arisen within the AHP Administration Team for a full-time Receptionist/Clerical Officer, who will be predominantly based at Aberdeen Health Village (office based position).
The AHP Administration Team is a large, city-wide team, providing clerical and administrative support to the Allied Health Professions, including Dietetics, Physiotherapy, Podiatry and Speech & Language Therapy.
Overview
The ideal candidate will be an enthusiastic, self-motivated individual, who has excellent communication skills and enjoys working closely with the general public. As part of a fast-paced team, you will be required to adapt to an ever changing environment and must possess the abilities to cope with change, prioritise workload and manage time pressures with ease.
Responsibilities
* Provide clerical and administrative support to the AHP teams and assist at reception as required.
* Greet and assist patients and members of the public, handling enquiries in a courteous and professional manner.
* Maintain accurate records and documentation (electronic and paper) and support filing and data entry tasks.
* Use IT systems effectively; good keyboard skills are required. Training will be provided for the Patient Management System (PMS) if needed.
* Assist with workload prioritisation and adapt to changing priorities in a busy outpatient environment.
Qualifications and Skills
* Enthusiastic, self-motivated individual with excellent communication skills.
* Ability to work as part of a team and to adapt to a fast-paced environment.
* Good keyboard skills and confidence in IT systems.
* Experience of PMS is advantageous but not essential.
Enquiries
For informal enquiries, please contact:
* Rachel Donald, Deputy Service Manager — Tel: 01224 655619 / 07772 579500
* Hannah Marr, Assistant Support Manager — Tel: 01224 655734
Notes
Please be aware this advert may close early if sufficient applications are received.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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