This job is with E.ON UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
We are looking for a Service Integration Specialist to join our team on a 9‑month fixed‑term contract. This is a hybrid role based out of Trinity.
What You'll Be Doing
As a Service Integration Specialist, your responsibilities will include meticulously defining criteria for service readiness, collaborating with stakeholders, ensuring seamless service launches, leveraging comprehensive knowledge of the IT Service Lifecycle, excelling in supplier management by understanding service level agreements, overcoming underperformance, enriching our supplier portfolio through market research, defining criteria for engaging, onboarding and delivering supplier services, showcasing a commitment to operational excellence and ensuring the constant pursuit of improved customer outcomes.
* Support alignment of SLAs to meet business requirements.
* Coordinate the supplier portfolio across local, central, and external organizations.
* Serve as the primary point of contact for supplier escalations and internal stakeholders.
* Support the management of operational risks through multi‑supplier interactions.
* Ensure supplier process compliance and governance.
* Ensuring all supplier service documentation, including IT service configuration, is produced in a timely manner and is maintained by the relevant suppliers.
* Act as the central point of coordination for service transition, ensuring control over modifications and introductions of new services across suppliers.
What We Need From You
* ITIL v3 or v4 foundation or above.
* Relationship management.
* Supplier management.
* Strong communication skills (written and verbal).
* Attention to detail.
Benefits
Our market‑leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! We’re committed to equal opportunities and actively promote a diverse and inclusive working environment and fairness for everyone. We offer flexible working options including full time, part time and job share. As a Disability Confident Employer, we interview every disabled applicant who meets the minimum criteria for the role.
At a Glance
Reference no.: 240149
Closing date: 05/11/2025
Salary: £59,875.00 to £80,541.00
Get in Touch
If you have any further questions, please get in touch with Clare Lees on clare.lees@eon-uk.com.
About Us
E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user‑friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.
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