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Contact centre support worker

Bromley
Civic Recruitment Limited
Support worker
Posted: 8 June
Offer description

3-month contract position with a local authority


Summary

* This is a 3-month contract position with a local authority, focused on supporting the day-to-day operations of Children’s Contact Centres. The role is crucial in ensuring a safe, secure, and welcoming environment for children, families, and visitors. It contributes to the effective delivery of contact services while upholding high standards of safety, confidentiality, and professional practice.


Responsibilities

* Support the daily operation of Children’s Contact Centres to ensure a safe and welcoming environment.
* Assist in the coordination of contact sessions and centre activities.
* Ensure facilities are prepared and maintained to support service delivery.
* Carry out basic site maintenance and health & safety checks.
* Report faults, risks, or maintenance issues promptly.
* Ensure compliance with health and safety procedures at all times.


Requirements:


Essential Experience Required

* Experience working with children, families, or within a social care setting (desirable).
* Experience in an administrative or support role.
* Experience working in a team and collaborating with external partners.


Essential Qualifications Required

* Good standard of education, including English and Maths (or equivalent).
* Relevant training or qualifications in childcare, social care, or safeguarding (desirable).


Additional Information

* Working hours: 18 hours per week.
* Location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS, United Kingdom.
* Hours: 2:00 - 6:00 on Fridays and 9:00 - 5:00 on Saturdays and Sundays. This schedule is non-negotiable.
* The successful candidate will primarily be based at Royston Children's Contact Centre, not at the Civic Centre.
* DBS required.
* We operate on a bi-weekly schedule.
The role closes on 10th June 2026, apply ASAP.

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