Job Description
Location: Sheffield
Contract: 12-month Fixed Term
Salary: Grade 1.1 - £24,938 per annum pro-rata
Part-time: 18.75 hours per week
Working pattern: Flexible – to be discussed at interview. Home-based but must be able to work in the Sheffield office one day per week
Closing date: Tuesday 21st October 2025 at 11.30pm
We are looking for an enthusiastic individual with a professional telephone manner to join us as Tele-Fundraising Intern. You will help promote Shelter and enhance our ability to retain our supporters. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About the role
You will be the first point of contact for supporters seeking information about Shelter’s work, so will need excellent communication and administrative skills, a real interest in housing issues, as well as an understanding of how the Outbound Supporter Services Team impacts supporter retention. Your day to day work will include calling supporters to welcome them to the organisation and thank them for choosing to support us, undertaking quality control surveys and ensuring supporter data is accurate.
You will promote Shelter, raise awareness of housin...