Job Description – Operations Executive (Part-Time)
Location: Bognor Regis (must live locally)
Hours: hours per week, across 3 days
Reports to: Deputy Manager
Type: Part-time
About Us
Sky99 is a growing multi-service provider delivering domiciliary care, nursing agency staffing, and professional cleaning services. We are committed to high-quality, person-centred support for our clients. We are seeking a proactive and organised Operations Executive (Part-Time) to support the Deputy Manager with the smooth running of day-to-day operations.
Key Responsibilities
Operational Support
* Support the Deputy Manager with day-to-day running of domiciliary care, nursing agency, and cleaning services.
* Monitor staff deployment, client visits, and service quality.
* Handle scheduling, ensuring rotas are accurate and shifts are fully covered.
* Assist with responding to short-notice staffing needs.
Staffing & Scheduling
* Manage rotas for carers, nurses, and cleaning staff.
* Match staff availability with client requirements.
* Communicate with staff regarding shift allocation and changes.
Quality & Compliance
* Assist the Manager in maintaining CQC compliance across care services.
* Support audits, spot checks, and quality monitoring.
* Promote health and safety best practices.
Client & Staff Engagement
* Act as a first contact point for staff and clients during working hours.
* Support recruitment, onboarding, and induction of new staff.
* Help maintain positive relationships with clients, families, and staff.
Administration & Reporting
* Maintain accurate staff and client records.
* Assist in preparing operational reports.
* Support invoicing, payroll, and rota-related admin tasks.
Requirements
* Must live locally in or near Bognor Regis/Chichester.
* Must hold a full UK driving licence and have access to a car.
* Previous experience in health and social care (domiciliary care, nursing agency, or similar).
* Strong rota and scheduling experience.
* Excellent organisational and communication skills.
* IT literate, ideally with care planning or scheduling software experience.
Desirable
* NVQ/QCF Level 3 in Health & Social Care (or higher).
* Supervisory or team lead experience.
* Understanding of CQC standards.
What We Offer
* Part-time role hours/week across 3 days).
* Competitive salary (dependent on experience).
* Mileage allowance for work-related travel.
* Ongoing training and professional development.
* Opportunity to grow within a multi-service business (care, nursing, cleaning).
* Friendly and supportive working environment.
Job Type: Part-time
Pay: From £14.50 per hour
Expected hours: 15 per week
Benefits:
* Flexitime
* Work from home
Experience:
* Care plans: 2 years (preferred)
Work Location: In person