Our client is an award-winning company in their field and has been recognized for their employee engagement and staff wellbeing programs. Technology has been recognized as a key driver for the business, and we now need to recruit a Head of IT Systems to implement and deliver an IT business strategy to take the business forward into the next 5 years.
The Head of IT Systems will be responsible for the effective development of an IT strategy, leading the implementation, setting policies, processes, and metrics, and building a plan to integrate disparate systems.
The Head of IT Systems will have 3 direct reports and will report to the Chief Executive Officer. This role will be part of the SLT and will work closely with the management team to develop a strategic roadmap for IT and the efficient operation of systems to support business growth.
Key Responsibilities for the Head of IT Systems:
* Develop an IT strategy and lead its implementation.
* Implement new systems from inception and system identification through to full operation.
* Manage third-party vendor relationships in conjunction with the CFO and CEO.
* Effectively manage 2 experienced engineers.
* Manage, optimize, and identify opportunities to improve end-to-end processes with all stakeholders.
Technical Responsibilities of the Head of IT Systems:
(Many of which will be executed by the team and outsourced providers)
* Office 365 administration, including Exchange, Teams, SharePoint, OneDrive.
* Network administration (DNS, DHCP, TCP/IP, VPN access, backups).
* Administration and maintenance of business-critical systems and services.
* Administration and maintenance of SQL databases.
* Administration and maintenance of Power BI and data analytics systems.
Essential Skills needed for the IT Systems Manager:
* Proven successful track record in a business systems/IT management role, with strong knowledge of IT change projects and implementing an IT business strategy.
* Proven business acumen and resilience.
* Management experience in a similar role.
* Technical understanding of MS 365 (Exchange, SharePoint, Teams), MS SQL 2008/2017, and Power BI.
* Understanding of how to integrate complex systems using APIs.
* Strong professional communication and presentation skills.
* Ability to implement business decisions with energy and commitment; proactive and supportive.
* Strong knowledge of information security, antivirus protection methods, and encryption tools.
* Full driving license, own vehicle, and willingness to travel across South Wales.
Hours: 08:30 – 16:30, with 1-2 days a week in Cardiff and 3 days from home.
Benefits include: 40 days holiday, employer pension, full wellbeing program including mental health champions and employee assistance program.
For immediate consideration for the Head of IT Systems role, please send your CV today.
Required Skills:
IT strategy, services, data reports, information security, development, support, programs, Power BI, protection, presentation skills, employee engagement, metrics, provision, SharePoint, energy, travel, engineers, business strategy, databases, security strategy, administration, SQL, communication, business management.
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