An exciting opportunity has arisen for a dedicated and capable Blood sciences manager at the Essential Services Laboratory (ESL) at the Lister Hospital (PAH) site in Stevenage.
Leading a large team of staff and working closely with the Clinical staff, the post holder will have responsibilities for managing the overall operations and service delivery of Blood sciences within the ESL and all associated services whilst the service undergoes transformation as part of the ongoing Herts and West Essex (HWE) pathology redevelopment programme.
The Blood sciences Manager role is a very important position within Health Services laboratories (HSL) and we are looking to appoint an innovative, hardworking, and committed individual who is keen to work with the wider team to embed an improvement culture, support and further develop our services in line with the commissioned hub-and-spoke pathology service Target Operating Model (TOM.)
Main duties of the job
The ESL service at PAH site is UKAS accredited against ISO 15189:2012 standards and the onsite services includes Specimen Reception, Haematology, Biochemistry, Haemostasis, Blood Transfusion and Cellular Pathology. The service provision is 24/7 for all onsite disciplines excluding Cellular Pathology.
The post-holder will work very closely with the Essential Services Laboratory manager and ENH Trust, as well as relevant clinical staff, in all aspects of the service, focusing on managing operational performance and supporting the delivery of excellent patient care for the ENH NHS Trust. HSL has a strong track-record of research and development, working closely with the clinical teams.
The ESL has approval for registration and specialist training, supported by our education faculty and training officers. We are looking for a dynamic individual with enthusiasm and drive who will provide inspirational leadership. You will be fully supported in this key senior position by our quality management, human resources, and operational teams.
About us
At HSL we offer a variety of excellent staff benefits including:
Training and development opportunities supporting professional development
Annual salary review- No banding restrictions:As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling.
Discounted gym membership we have a corporate gym membership scheme with Better Gyms
Cash healthcare plan cash back on a variety of healthcare costs including dentist and opticians
Sick Pay Entitlement 5 paid days in the first year of employment, 20 days thereafter
Permanent Health Insurance and Death in Service Cover
Life Assurance providing salary continuation for long term illness (six months qualifying period)
Employee Assistance Programme supporting staff wellbeing
Season Ticket Loan Scheme interest free loan for the cost of annual travel ticket
Perkbox Access to additional staff perks and benefits such as high street discounts
Company Pension Scheme company and staff contributions which increase with service
Competitive annual leave allowance-28 days
Flexible working hours we support and offer flexibility around shift patterns and working schedule
Job responsibilities
Main Duties:
To assist the Operational Manager, deputising as required, in the daily operation of the Department ofBlood Sciences, Lister Essential Services Laboratory. To take responsibility for staff teams of a varietyof grades, ensuring appropriate supervision of activities, such that service, operational and contractualKPIs are met. In particular, the post holder will work closely with Senior Biomedical Scientists to ensurethat sections are run efficiently and effectively for a high quality and reliable service delivery.The post holder will be required to work within any section of the department including core and unsocialhours as required.Main dutiesTo include, but not be restricted to, the following duties:1. To supervise teams of various grades of scientific & support staff and ensure they plan andorganise their workload effectively.2. To ensure work is carried out in adherence to Sonic / HSL policies and procedures.3. To be familiar with contracted KPIs and service standards and ensure that service sections meetand improve on these.4. To support the production of staff rotas and leave arrangements, planned accordingly with correctnumbers and grades of staff for uninterrupted service provision.5. To ensure that sections are monitored for incomplete or overdue work and remedial action ispromptly taken to mitigate against delayed report or incident.6. To be aware of situations leading to lack of resources, including staff, equipment orconsumables; to take remedial action and escalation steps, including senior manager notificationor laboratory support, to mitigate impact on service delivery.
Leadership and Communication
1. To maintain effective communication with staff and teams, ensuring records are kept of itemsdiscussed.2. To coordinate and contribute to team, section, quality and general management meetings; thiswill include use of data from Group systems such as Tableau, Q-pulse, Totara, to drive theimproved performance of the laboratory.3. To ensure that, where delegated, departmental records, including those relating to payroll,absence reporting and training are updated and maintained.4. To conduct staff annual review, regularly assess performance of team members and ensureshortfalls are escalated to the Floor Manager and managed within policy.5. To form productive relationships with staff and teams, ensuring that professionalism ismaintained and promoted; to provide motivation and direction for a clinically safe service.
Technical and Quality
1. To perform laboratory procedures as documented, to include analysis, interpretation, recording,technical verification, release of assay results and verbal communication according to policy andprocedures.2. To interpret clinical information and use scientific knowledge to process specimens forappropriate tests, seeking advice from clinicians when necessary.3. To ensure that quality procedures are observed at all times and take appropriate correctiveactions where quality control or assurance indicates loss of performance.4. To ensure incidents are logged as occurrences and investigated within expected timeframesaccording to policy.5. To ensure that change control procedures are adhered to and assist in performing and recordingmethod verification and validation according to policy.6. Working with the Quality Management Group, ensure that sections meet all requirements forUKAS (ISO 15189), MHRA (GMP) and other applicable standards.
Training and Education
1. To participate in staff appointment, supervision and management of training plans such that staffconduct duties in line with required competence, responsibility and job description.2. To train new laboratory and clinical staff in complex technical/analytical procedures and assessthem as competent to do their duties.3. To acquire an up-to-date knowledge of developments in discipline and pathology in general asreflected by CPD.4. To maintain registration with the HCPC, including a personal development portfolio as proof ofcompetence to practice.
Person Specification
Qualifications
* HCPC Registration as Biomedical Scientist
* BSc (Hons) (first or second class) degree in Biomedical Science or
* equivalent
* Relevant Master degree, IBMS Higher Specialist Diploma or equivalent
* experience
* Evidence of Continuing Professional
* Development activity
Experience
* Significant experience at a supervisory level in discipline
* Significant experience in analysis, interpretation and technical validation of analytical results
* Experience in quality assurance principles and practice
* Experience in validation and introduction of new techniques and
* equipment
* Experience of maintaining an accredited service, including
* CPA/UKAS and IBMS training standards
* Experience in training staff and assessing competence
* Experience in leadership (motivation, teamwork, delegation)
* Experience in staff recruitment and appraisal
* Experience in managing teams, including setting priorities and
* managing performance issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experienceUp to £62,000 DOE per annum inc. HCA
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