Location: 13, Epping Forest Shopping Park, Langston Road, Loughton, Essex, IG10 3UE
Pay: £13.46 per hour (Part‑time, 12 hours per week, temporary).
Contract: Fixed‑term 12‑week contract, must work weekends.
About The Role
As a Store Colleague you will play a vital part in delivering an outstanding customer experience, upholding pet care standards, and supporting store operations. You will build strong customer relationships and enhance their experience with us.
What You Will Bring With You
* Outstanding Customer Service – provide personalised and attentive service, ensuring every customer feels appreciated.
* Strong Communication Skills – verbal and written skills to engage customers and convey information clearly.
* Effective Problem‑Solving – address customer queries and resolve issues quickly and efficiently.
* Eagerness to Learn – interest in ongoing learning and professional development.
* Target Focus – recognise the importance of setting and achieving sales targets.
* Teamworking – collaborative teamwork to deliver excellent customer service and achieve centre goals.
* Flexibility – work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive pay rates
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in store
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home everything we do is about understanding and caring for pets. Pets improve our health, make us think, and we believe they deserve the best. Our trusted retail colleagues are here to give pets and their people exactly what they need.
We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.
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