Job Description
Are you passionate about delivering exceptional customer experiences and ready to take the next step forward in your career? Were looking for a proactive and customer-focused individual to join our team in a key role that directly supports our External Sales function.
About the Role
As a vital member of our Customer Service team, youll work closely with External Sales to build strong, lasting relationships with our customers. Your primary focus will be ensuring the smooth and efficient processing of sales orders playing a key part in maintaining customer satisfaction and operational excellence.
What Youll Be Doing
* Providing outstanding customer service across phone and email
* Responding to customer enquiries quickly, accurately, and within agreed timeframes
* Managing, tracking, and expediting customer orders
* Working collaboratively with internal teams to create effective, customer-centric solutions
* Maintaining clear and professional communication at all times
Who Were Looking For
This position is ideal for someone with a solid background in customer service whos eager to grow their career in a sales-aligned role. Youll thrive here if you are:
1. A confident communicator with a passion for solving problems
2. Highly organised and able to handle multiple priorities
3. ...