Date Posted:
2025-10-14
Country:
United Kingdom
Location:
Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.
Key Acco
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and we are recruiting a Key Account Manager
The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management.
On a typical day you will:
1. Manage a portfolio of elevator units through maintaining good working relationships with existing customers
2. Serve as primary contact for timely resolution of customer needs surrounding inquiries
3. Develop your own sales strategy to achieve sales targets, ensuring profitability
4. Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
5. Conduct sales negotiations and close deals, ensuring payment on time
6. Monitor contract deployment rigorously, relying on the Strategic Clients structure
7. Train Otis operational teams on the market segment
8. Conduct market and segment studies
9. Organize and present client reviews (offer review, 360° review)
10. Lead meetings with the Executive Committee on strategic issues
11. Propose innovations and marketing projects
12. Build strong relationships with clients and manage the relationship plan with top management and OA lead.
13. Track OST sales and ensure OST sales growth
14. Lead presentations, workshops, internally or with clients and/or prospects
15. Animate the network and follow up on action plans when needed
What you will need to be successful
16. You have some experiences in the sale of technical products requiring customer consultation
17. You have a strong customer and service orientation, including excellent interpersonal skills
18. You have strong commercial contract experience
19. You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
20. You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
21. Ideally have relevant lift industry experience
What’s In it For Me / Benefits
22. You will receive a long-term employment contract with the world market leader
23. Attractive salary, Commission and car allowance scheme
24. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.
Apply today to join us and build what’s next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .
Become a part of the Otis team and help us #Buildwhatsnext!
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