The Assistant Restaurant Manager will plan, organize, control and direct the work of employees in Helena's our all-day dining restaurant, while ensuring guest satisfaction.
What You Will Do:
* Lead and support the team in delivering a seamless, high-quality food and beverage experience.
* Ensure that all service standards are upheld, creating an atmosphere of excellence and efficiency.
* Actively engage with guests, providing personalized service and ensuring their needs are met with warmth and professionalism.
* Train, mentor, and develop the team, fostering a culture of continuous improvement and career growth.
* Monitor service quality, efficiency, and guest satisfaction, addressing any issues proactively.
* Collaborate with the culinary and beverage teams to enhance offerings and maintain consistency.
* Maintain impeccable standards of cleanliness, organization, and compliance with health and safety regulations.
* Assist in managing financial performance, including cost control and revenue enhancement initiatives.
What You Bring:
* Proven experience in a luxury setting, with a deep understanding of high-end service standards.
* A strong background in all-day dining operations, with a passion for delivering exceptional guest experiences.
* Excellent leadership and communication skills, with the ability to inspire and motivate a team.
* A keen eye for detail and a proactive approach to problem-solving.
* Impeccable personal presentation and a warm, engaging personality.
* A guest-first mindset, with the ability to anticipate needs and go above and beyond expectations.
* Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
* The right to work in the UK.
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