Overview
We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.
Responsibilities
* Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling
* Support the Store Manager in achieving sales targets, KPIs, and profitability goals
* Supervise, coach, and motivate staff to deliver exceptional customer service
* Help manage employee scheduling, training, and performance evaluations
* Ensure compliance with company policies, health and safety standards, and loss prevention practices
* Handle customer inquiries and complaints professionally to ensure a positive shopping experience
* Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards
* Step in as acting Store Manager when required
Qualifications
* Previous experience in retail leadership, supervisory, or keyholder roles preferred
* Strong interpersonal and communication skills with the ability to lead and inspire a team
* Solid organizational and problem-solving abilities
* Comfortable working in a fast-paced retail environment
* Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools
* Flexible availability, including evenings, weekends, and holidays
What We Offer
* Competitive pay
* Opportunities for growth and career development
* Employee discounts
* A supportive and team-oriented work environment
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