Service Advisor / Customer Service Advisor / Vehicle Service Advisor
Location: Hemel Hampstead
Salary: £30,000 Basic + Bonus + Company Benefits (OTE upto £32,000)
Hours: Monday - Friday (6:30am - 3:30pm) + 1 in 4 Saturday Morning paid Overtime (8am - 12pm)
We are working with a specialist, reliable, and reputable Commercial Vehicle Company based in and around the Hertfordshire area. They are seeking a passionate and dedicated Service Advisor / Customer Service Advisor to expand their growing team. This is a fantastic opportunity to work for and be part of a leading company that looks after and values its employees.
Duties & Responsibilities:
* Ensure all customer bookings are consistently and accurately recorded.
* Answer incoming telephone calls to the site & greet all visitors to the site.
* Managing customer inspection schedules – liaising with the customer and workshop, and managing the daily diary.
* Keep customers informed of progress reports.
* Use a computerised Management System, and respond to emails from customers, contractors, and other sites.
* Ensure that Health and Safety regulations are always adhered to.
* Completing Invoicing and filing, Job cards and dealing with bookings
As a Service Advisor, you should hold:
* Experience in the motor trade industry would be an advantage
* Good phone manners, use of email, and computer literate
* Full Clean Driving Licence
* Responsive and willing to learn, receive training, and develop both yourself and those around you.
* Able to prioritise your own workload and support the team.
* Excellent relationship skills with both colleagues and customers alike.
Package and Salary details:
* Competitive Salary
* OTE / Bonus
* Career Development
* Training and progression
* Brilliant Company Benefits
* Safe & Friendly working environment
If you feel you have all the required skills and experience for this position, ideally as Service Advisor / Commercial Service Advisor / Service Advisor then please forward an up-to-date CV to Yiannis Tsukalas
If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities
Service Advisor / Service Administrator / Commercial Service Advisor / HGV Service Advisor / Service Admin / Service Advisor / HGV Service / Customer Service Advisor / Customer Service / Customer Service Advisor / Service Advisor / Motor Trade Service Advisor / Vehicle Service Advisor