What’s in it for you? * 15 month FTC! * Opportunity to play a key role within a busy service operations team * Varied role combining scheduling, coordination and customer interaction * Collaborative working environment with cross-functional teams * Opportunity to contribute to process improvement and operational efficiency Must haves * Previous planning or scheduling experience * Ability to work under pressure with changing priorities * Strong organisational skills and attention to detail * Confident communicator with the ability to build relationships * Commercial awareness with a strong customer-focused mindset * Ability to prioritise workloads and make effective decisions * Proactive, motivated and solutions-focused approach Nice to haves * Experience implementing or supporting process improvements * Experience working within service operations or engineering environments * Exposure to forecasting, resource planning or backlog management So, what will you be doing? Scheduling service engineers efficiently to meet customer and business needs Prioritising workloads based on customer requirements and service demand Managing engineer availability to ensure effective delivery of service plans Communicating with internal teams, engineers and customers to coordinate activity Monitoring service plan progress and managing job backlogs proactively Su...