Position: Work Coach (EO2)
AO Pay Rate: £14.93 per hour
Hours: Full time, 37 hours per week
Hours of Work: 9 to 5 Monday to Friday
Start Date: ASAP
Location: Newtownards Jobs and Benefits Office, 8 East Street, Newtownards BT23 7EL
Benefits working with NICS:
1. On the job training provided
2. Long term opportunity
3. Gain valuable skills and progress your career
4. Diverse and inclusive employer with active social mobility policies
Job Duties:
5. Providing support to customers claiming Universal Credit, Employment and Support Allowance and Jobseekers Allowance.
6. Offering quality advice to customers about job search actions, supporting them to job search effectively in a largely digital world, and matching to suitable vacancies.
7. Meeting your legal duty to comply with the Equality Act 2010 and making sure your customers get the additional support and advice to help them access our services.
8. Building positive relationships with customers that encourages, motivates, and builds trust.
9. Developing an in-depth knowledge of local employment opportunities and the support our service partners offer.
10. Making timely decisions, based on customer needs, and referring them to appropriate help and support.
11. Be accountable for performance and management of your caseload.
Please note full attending is required during mandatory training and consolidation.
Essential Criteria:
12. Must have 5 GCSEs including Maths & English (must be able to show certificates)
13. 2 A-Levels as a passing grade in separate subjects
*The successful applicant will be required to complete an Access NI during registration*