The Supervisor for Sterile Services will have extensive knowledge and skills of requirements for the product in line with the ISO13485 standard. They will also have knowledge of all potential risk to products within a sterile services department. They will support the Production managerand Quality Representativein ensuring staff conform to the departmental Quality Management System, hospital policy and procedures, highlighting immediately any areas of concern.
The post holder will be responsible for assessing, organising and planning the daily workflow within the Sterile Services and Endoscopy departments to ensure maximum usage of resources.
You will act as a resource to support the technicians to reduce the Departmental and individuals non-conformances and conduct regular one to one meetings with staff and provide feedback to the Production Manager.
The post holder will be expected to deputise for the Production Manager in their absence with the support of the Operational Manager.
To undertake this role the supervisor must be able to root cause and report on incidents relating to product and staff.
You will ensure the efficient and effective operation of the department.
We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
• To assess, plan, organise and manage own workload and the workload of others using the departmental traffic light reporting system to ensure maximum utilisation of resources available on a day to day basis.
• Responsible for the day-to-day supervision and co-ordination of staff within the department.
• To provide and receive complex information and to facilitate effective communication with both departmental staff and customers.
• To provide appropriate support for technicians and their on-going development through regular reviews of performance and yearly staff appraisals.
• Responsibility and authority for resolving day-to-day problems and queries arising from customers and supporting the Production Manager with more complex complaints investigation. Ensure delegated actions relating to complaints are completed within the specified time frames.
Please see the attached job description for full information.
This advert closes on Thursday 7 May 2026
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