What you will do:
• Build an amazing relationship with our stakeholders and customers
• Provide an additional/alternative point of contact for brokers and FANS when Business Development Managers and Directors are unavailable and liaise with them with a view to progressing deals that have been approved or where Credit colleagues have requested further information
• Support internal and external colleagues and customers with documentation queries and the preparation of documentation and work to find solutions for non-standard deals that enable the successful completion of a file without increasing our risk
• Provide quotations to brokers within our pricing framework
• Package deals for pay out and ensure all procedures and requirements associated with the payment of deals are fully met
• Make sure we create fans of customers, introducers, and colleagues by efficiently processing deals to a high level of payout accuracy from “sales support” through to “pay out” seamless and fast
• Ensure all files are accurate and therefore maximize an efficient process of payments to Suppliers & Broker’s commissions
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
• Previous Asset Finance experience
• You will have undertaken various administrative roles where you have dealt with high volumes of work through a similar process
• Experience in checking, processing and paying out asset finance deals
• Knowledge of the industry standard documentation and the various associated risks
• Understanding of the UK Asset Finance market
• Be efficient, highly accurate, and have a desire to deliver amazing customer service!
• Be amazing at building relationships with a wide range of stakeholders
• Be organised with the ability to prioritise and manage multiple tasks across your workload
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
Our promise to you…
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.