Job Description
Role: Senior Residential Support Worker / Team Lead
Purpose: To lead the delivery of a safe, nurturing environment for children and young people. As a Senior, you provide high-level personalised care while overseeing shift operations and ensuring regulatory compliance within a 24/7 service.
Leadership & Advanced Responsibilities
* Shift Management: Lead and manage shifts to maintain high-quality service delivery, acting as the senior point of authority in the absence of the Registered Manager.
* Staff Oversight: Provide operational line management, guidance, and direction to less experienced staff members.
* Case Leadership: Lead the development of care plans, conduct risk assessments, and manage complex case reviews.
* Multi-Agency Liaison: Coordinate with families and external agencies, analysing data to produce professional reports for court and statutory reviews.
* Professional Standards: Lead by example in the application of Action for Children's policies, diversity initiatives, and professional practice standards.
Core Operational Tasks
* Direct Care: Oversee personal care, medication administration, and clinical procedures.
* Mentorship: Support young people in developing independence through routine household tasks and stimulated activities.
* Advocacy: Ensure the participation of children and young people in decisions affecting their lives.
* Systems Management: Ensure all digital and paper files are accurate, up-to-date, and compliant with administrative procedures.
RequirementsQualifications & Experience
* Level 3 Diploma in Residential Childcare (or equivalent) is essential (or must be achieved within the mandatory time frame).
* Proven Leadership: Demonstrable ability to manage, guide, and direct a team within a care setting.
* Advanced Experience: Significant experience in a residential care setting, with a proven track record of building trust and managing challenging behaviours.
Essential Skills
* Emotional Resilience: High level of resilience to lead a team through the challenging nature of the role.
* Solution-Focused: Ability to address problems individually and within a team setting.
* Communication: Mastery of diverse communication techniques for interacting with service users, families, and professionals.
* Compliance: Deep understanding of Safeguarding, Health & Safety, and registration requirements.
Working Conditions
* Shift Leadership: Flexibility to work a 24/7 rota, including weekends and holidays.
* Accountability: Responsibility for maintaining safe staffing levels and service continuity.
* Vetting: Appointment is subject to a mandatory disclosure (DBS/PVG) check.
Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.
Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.