Sales Support
Location: Warwick
Salary: Up to £30,000 per annum + Benefits
Working Hours: Monday to Thursday 8am–4:30pm | Friday 8am–1pm
Permanent
We are seeking an organised and commercially aware Sales Support to join a well-established SME manufacturing organisation based in Warwick. This position plays a key role in advising, consulting, and supporting customers while managing incoming enquiries and maintaining strong client relationships. As a central point of contact within the Sales department, you will perform a professional, responsive, and solution-focused service.
Key Responsibilities of the Sales Support:
* Act as the first point of contact for all incoming enquiries, ensuring prompt and professional responses
* Manage and update customer information within the CRM system accurately
* Provide quotations and follow up with customers to maintain engagement
* Support customer visits, training sessions, and associated logistics
* Maintain up-to-date product knowledge to support customer interactions
* Ensure all communications reflect a high level of professionalism
* Assist with general administration and wider sales team activities
The Ideal Sales Support:
* Experience within a customer-focused role in a technical environment
* Strong communication skills, both written and verbal
* Good level of computer literacy, including Microsoft Office packages
* High attention to detail with strong organisational skills
* Adaptable, flexible, and able to manage and prioritise workload effectively
* Fluent English (second language desirable)
Benefits:
* Pension scheme – 5% employer contribution
* Life assurance – 2x annual salary
* Holiday allowance – 25 days + 8 Bank Holidays (Christmas shutdown uses days annual leave)
* Long service days – an extra day of leave for every 5 years’ service
* Long service awards – every five years
* Sick pay – up to 22 days following successful completion of 6-month probation
* Company bonus – dependent on company profitability
* Full induction and ongoing training
* Workwear provided
* Eye test and contribution towards glasses
* Paid volunteering days
Apply Now
If you are an organised and customer-focused professional looking to develop your career in a Sales Support role, apply now to be considered for this opportunity.
All applications will be treated in the strictest confidence.