Assistant Site Manager/Resident Liaison Officer
Salary: £35,000 - £40,000 DOE plus £3,000 Car Allowance & Benefits
Casey
Salford, Greater Manchester
Full-time, Permanent
We are currently recruiting an Assistant Manager/Resident Liaison Officer to support one of our building refurbishment projects in Salford, Greater Manchester.
You will be based at Grey Friar Court and White Friar Court in Salford – two high-rise accommodation blocks owned and managed by our client, Salix Homes. We are conducting a variety of decarbonisation and fire safety improvements to both buildings.
Who are we looking for?
We are seeking a proactive and people-focused Assistant Site Manager / Resident Liaison Officer with proven experience in lived-in refurbishment projects. You’ll be confident overseeing works such as EWI, re-roofing, window replacements, ground source heat pumps, and sprinkler systems, ensuring projects are delivered safely, smoothly, and with minimal disruption to residents.
The ideal candidate will combine strong site supervision skills with excellent communication. You will motivate and manage site teams to meet safety, quality, and productivity standards, while supporting the Site Manager with planning, scheduling, and resource tracking. You’ll also be responsible for monitoring quality control, resolving issues on site, and ensuring a positive working environment for all.
Equally important is your ability to engage with residents. You’ll act as the main point of contact, arranging consultations, pre-start communications, and community events. With a considerate and empathetic approach, you’ll identify and support vulnerable residents, coordinate appointments, and provide aftercare to ensure satisfaction throughout the works.
The role of an Assistant Site Manager/Resident Liaison Officer at Casey
Assistant Site Manager
* Supervise site workstreams, ensuring safety and compliance with policies
* Motivate and manage teams to meet quality and productivity targets
* Monitor and document quality control, liaising with clients and site management
* Support Site Manager with planning, scheduling, and resource tracking
* Assist with investigations, promote positive employee relations, and resolve site issues
* Contribute to high levels of customer and client satisfaction
Resident Liaison Officer
* Act as main contact between residents, clients, and site teams
* Arrange consultations, open days, and pre-start communications
* Identify and support vulnerable residents to minimise disruption
* Coordinate trade appointments and ensure smooth workflows
* Provide aftercare to address concerns and maintain satisfaction
* Contribute to community initiatives and represent the company at events
Who are Casey?
Casey is a multi-disciplinary contractor with a strong reputation as a community-focused employer. We specialise in refurbishment, new build housing, public realm projects, park restorations, landscaping, highways, civil engineering and plant services.
Our purpose is "Improving Lives"—enhancing social environments and living standards through construction, development, and environmental services. Committed to supporting our communities, we believe thriving communities benefit both individuals and businesses.
Our six core values - do the right thing, embrace ownership, pursue growth, adopt an infinite mindset, be collaborative, and help & support - guide everything we do, from our projects to our people.
What do you receive in return?
* Salary between £35,000 - £40,000 depending on experience
* Car Allowance of £3,000 per annum
* Pension Scheme - We contribute 2.5% more than the employee's pension contribution, up to a maximum of 7.5% (e.g. employee puts 5% in, Casey puts 7.5% in)
* Bupa Private Healthcare
* Holiday Entitlement: 26 days holiday plus bank holidays (2-week shutdown at Christmas)
* Option to buy, sell & carry-over holidays
* Casey’s Loyalty Scheme – Additional Holidays for Continued Length of Service and Gifts for Special Work Anniversaries
* Tusker Car Scheme – Lease a fully-expensed car through this salary sacrifice scheme (available upon successful completion of probationary period)
* Bi-annual company wellbeing day
* Life Assurance/Death-in-Service benefit – Equivalent to 3x your salary
* Employee Assistance Programme – 24/7 access for employees and their families
* Access to our Casey Benefits portal – discounts on shopping, days out, gym memberships etc.
* Free eye test and discounted eye wear
* Access to our online training platform
Recruitment Agencies
Casey manages all recruitment in-house and does not accept speculative CVs from agencies. Any CVs sent to us without prior agreement will be considered a gift, and we will not be liable for any fees should we choose to engage with the candidate directly