About the Experience
A large-scale festive Christmas attraction brought to life by Hollywood set designers and West End theatre professionals. This immersive theatrical production creates an enchanting world of wonder and beauty.
The award-winning event sells out within hours each year and welcomes more than 170,000 guests to its woodland site each season.
Over 1,000 exceptional performers transform imagination into reality captivating audiences with rich storytelling and theatrical flair. This extraordinary experience has attracted high-profile visitors and featured on national television, offering a rare behind-the-scenes look at its remarkable creation.
The Role: Guest Relations Host
As part of the Guest Relations team, you will act as an ambassador for the event. Positioned at key points across the experience, you will ensure every guest feels supported, welcomed, and cared for throughout their journey.
You will:
* Deliver a world-class service, resolving guest issues and queries with warmth and professionalism
* Handle guest complaints with integrity, liaising with Event Managers and Head Office as required
* Manage the delivery of the Post Office activity in the Village
* Use onsite systems to support guests with questions, requests, and feedback
What Were Looking For
1. Friendly, confident individuals...