Pay Rate: £31,000
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift patterns: 4 on 4 off / 6:00 -18:00 / Day Shift
Location: Northampton - NN4 9BD
Role Purpose
As a Days First Line Manager at DHL Supply Chain, you will be responsible for leading a team of warehouse colleagues during day operations, ensuring the safe, efficient, and accurate handling of goods. You will play a key role in maintaining operational excellence, driving performance, and fostering a culture of safety and continuous improvement.
WHAT YOU'LL DO
* Health & Safety Leadership: Champion a safety-first culture by ensuring all activities comply with DHL's health and safety standards and legal requirements.
* People Management: Lead, coach, and develop a team of warehouse operatives to achieve performance targets. Manage attendance, conduct reviews, and support employee engagement.
* Retail & Food Sector Experience: Apply your knowledge of retail and food logistics to manage temperature-controlled environments, product integrity, and customer expectations.
* Warehouse Management Systems (WMS): Utilise WMS to monitor performance, track inventory, and ensure accurate reporting. Troubleshoot system issues and support training for team members.
* Foster Collaboration: Build a strong team culture that values communication, accountability and teamwork. Together, we'll achieve great results!
THIS ROLE WOULD SUIT PEOPLE WHO
* Proven experience in a warehouse supervisory or FLM role, ideally within retail or food logistics.
* Strong understanding of health & safety regulations and best practices.
* Effective leadership and team management skills.
* Experience working with Warehouse Management Systems (WMS).
* Ability to work day shifts on a 4 on 4 off pattern.
* Excellent communication and problem-solving skills.
WHY JOIN US?
* Free parking and on-site canteen
* Discretionary bonus based on performance
* We're happy to talk about flexible working – just ask about alternative patterns at interview
* Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
* Free confidential 24/7 GP consultations
* Hundreds of retail and lifestyle discounts
* Affordable loans, savings schemes and free mortgage advice
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 27th October 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Applications are reviewed continuously and the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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