We are recruiting for two new Internal Quality Assurers to join our EPA team, on a permanent basis, working at our Swindon offices located on key transport links in the town centre.
About the role
The role of Internal Quality Assurer (IQA) will support BCS with ensuring that apprenticeships are assessed accurately and fairly. They will undertake a range of quality assurance activities including moderation of assessments and will facilitate standardisation activities.
Providing information, advice and guidance to internal teams, as well as training providers, around assessment and the quality assurance of assessment provided by BCS is an important part of this role.
Key responsibilities:
1. Ensure that assessments have been carried out accurately and that the grade awarded is appropriate.
2. Moderate assessments and provide appropriate feedback.
3. Review grade queries and work with the Quality Assurance Manager (QAM), and other teams where necessary, to resolve queries.
4. Supporting assessors’ line managers with onboarding, training, upskilling and the creation personal improvement plans as necessary.
5. Support the QAM with appeals and complaints, trend analysis and reporting.
6. Provide support for product reviews, ensuring that materials produced by BCS to aid assessment accurately support the respective standard, and regulatory compliance.
7. Provide information, advice and guidance to training providers around the interpretation of standards, and if required, around their assessment and quality assurance of apprenticeships.
8. Flexibility to adjust responsibilities as required from time to time by management.
9. Continually look at ways to make improvements to systems, processes and procedures.
10. Strive to live the BCS’ values and support our purpose.