The Role: As a Quality Assurance Technician, you will play a key role in upholding and improving the standards that keep our customers satisfied and our workplace safe. Reporting to the Quality Manager, your key responsibilities will include: • Ensuring customer satisfaction through consistent adherence to quality standards; • Adherence to health, safety and hygiene procedures, whilst driving a safety- first culture; • Performing regular instrument calibrations in line with the calibration schedule; • Inspecting and testing products at various stages of the process to ensure quality compliance; • Assisting with product retests and manage dispositioning of non- conforming/stopped product; • Supporting finished pack audits and documentation; • Conducting environmental testing and generate accurate reports; • Carrying out routine process checks to maintain consistent production standards; • Leading or supporting customer claim investigations, providing root cause analysis and solutions; • Performing detailed troubleshooting on the paper machine and customer converting lines; • Assisting with machine trials, conducting hands-on product testing (including flexible work patterns as required). Skills, Experience and Qualifications: o Previous experience in quality control or assurance role, or a degree in a relevant scientific, technical or engineering discipline o A qualification in 6...