Overview
We are seeking a dynamic and enthusiastic Sales Assistant to join our team. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Assistant, you will play a crucial role in enhancing the customer experience, driving sales, and ensuring that our merchandise is well-presented and appealing to customers. This position requires a proactive individual who can manage their time effectively while engaging with customers in a friendly manner.
Responsibilities
* Provide exceptional customer service by greeting and assisting customers with their purchases.
* Engage in upselling techniques to enhance the shopping experience and increase sales.
* Maintain an organised and visually appealing sales floor through effective merchandising.
* Handle customer inquiries via phone and in-person with professionalism and courtesy, demonstrating excellent phone etiquette.
* Assist in managing inventory levels, ensuring that stock is replenished as needed.
* Utilise basic math skills for processing transactions accurately.
* Collaborate with team members to achieve sales targets and maintain a positive work environment.
* Demonstrate strong organisational skills to manage tasks efficiently during busy periods.
Experience
* Previous experience in retail or sales is advantageous but not essential.
* Multilingual or bilingual abilities, particularly in English and Spanish, are highly desirable.
* Strong communication skills to engage effectively with a diverse range of customers.
* Familiarity with merchandising principles will be beneficial.
* Proven time management skills to prioritise tasks effectively in a fast-paced environment. If you are passionate about providing excellent customer service and have the skills we are looking for, we would love to hear from you
Job Types: Full-time, Permanent, Zero hours contract
Benefits:
* Company events
* Store discount
Ability to commute/relocate:
* Dunfermline KY12 8DA: reliably commute or plan to relocate before starting work (preferred)
Education:
* GCSE or equivalent (preferred)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person