Pertemps are currently recruiting for multiple Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing assessment until the end of the year. Working Hours are Thursday - Monday 6am - 2.30pm for the month of November. You will need to flexible to move to an evening shift of 6pm - 2am in December. Responsibilities as a Customer Service Administrator: - Answering telephone calls and emails - Logging queries on the companies CRM system - Dealing with any live issues and investigating discrepancies - Completing KPI trackers and performance reports - Collate information and update business system - Chase internal teams to find query resolutions - Building and maintaining solid relationships with depots and customers Requirements for this position: - Previous experience in a customer facing role - Confident speaking over the phone - Analytical working approach - Experience and knowledge of Microsoft packages The Role: - £12.70 per hour - Thursday - Monday 6am - 2.30pm, moving to a 6pm - 2am shift for December - Ongoing position until the end of the year - Opportunity to work for a leading logistics company If you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch