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Meeting & Event Sales Coordinator
As our Meeting & Event Sales Coordinator, you will understand what it means to deliver excellent hospitality and will thrive on exceeding guest expectations. Your primary focus will be on our Meetings, Events, and Groups business, handling inquiries, finalizing event details, billing, and maintaining accurate records.
In some hotels, we have launched V Works, our co-working business centre. Can you sell the idea of a collaborative working space? You will impress customers with fantastic service, grow our customer base by identifying new leads, and convert inquiries into members. With a great personality and sales passion, you will offer excellent options for guests while ensuring hotel profitability.
You should be highly attentive and capable of maintaining consistent standards. A can-do attitude is essential. Teamwork is key in this industry; you should be a strong team player willing to assist wherever needed.
Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, you will help us deliver service that stands out from the competition.
Join us and enjoy benefits such as:
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend, worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
* Friends and Family discounted stays from £49, including breakfast.
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
* 30% discount in our Village Hotel Starbucks stores, on and off shift.
* Excellent training and development programs, including Rising Stars and Talent Academy.
* Interactive mobile gaming training platform across hotel areas.
* Discounts and cashback offers on many High Street brands and supermarkets.
* Well-being and healthcare benefits, with monthly programmes supporting mental health.
* Mental health first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to Employee Assistance Programme for support and counseling.
* A fun, supportive, and inclusive work environment with regular team events.
* Reward and recognition schemes, anniversary rewards, and company celebrations.
* Electric car salary sacrifice scheme.
* Guaranteed day off for your birthday.
* Discounted Health Cash plan and Sick pay Insurance.
* Community-focused BIG People Days.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.
*Terms & Conditions apply based on your contract.
What we need from you:
* Be imaginative, identify new business opportunities, and stay aware of local developments and competitors.
* Pay attention to detail, ensuring contracts and quotes are accurate.
* Understand guest needs, conduct show-arounds, and promote all our services.
* Demonstrate strong commercial acumen to ensure appropriate staffing levels and drive conversions.
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