We have an exciting opportunity for an individual to join our Liverpool FC team as a Retail Sales Advisor at our Swords Store, located in Ireland.
We’re looking for individuals who are passionate about customer service and enjoy working as part of a team. In this role, you will be responsible for ensuring that the overall customer experience within the Liverpool Football Club Store is to the highest possible standard.
What will you be doing?
* Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience.
* Till work including processing cash and card payments.
* Gaining and building upon product knowledge to provide advice and guidance on product selection to customers.
* Basic sales management through driving the AVS, UPT, and conversion by offering add-on sales and upselling.
* Merchandising/display.
* Stock shrinkage and cash flow controls.
* Supporting in receiving and storing the delivery of large amounts of stock.
Who are we looking for?
To be successful, you must have recent retail store and customer service experience in a customer-facing role and can demonstrate this important skill set, with excellent numeracy and literacy skills. Having strong interpersonal and communication skills, you will be confident in delivering excellent customer service and working as part of a team. A retail and/or customer service qualification would be advantageous. You will be able to work flexible hours.
Why should you apply?
This role offers a temporary contract until September 2025, working 8 hours per week on a 5 from 7 days basis, including evenings and weekends. Your main base will be our Swords store, located in Ireland.
At Liverpool Football Club, we are committed to equality, diversity, and inclusion, and strive to make a positive difference in our communities. We are proud of our achievements in this area, including maintaining the Premier League Equality Standard Advanced Level, being a founding signatory of the Football Association’s Football Leadership Diversity Code, and being recognized as a leader in this field.
We are dedicated to increasing the diversity of our team and creating an inclusive workplace for all. If you share our enthusiasm for inclusivity, we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues and volunteers to share this commitment.
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