2025 is shaping up to be a big year for the hospitality team at Newcastle Theatre Royal and were looking for an exceptional Hospitality Manage r to help build on the success of the past 12-months.
Working towards our over-arching mission to open up the theatre spaces more often and to more people, late last year we began work to diversify the commercial hospitality offering within the organisation as we look to build on our goal of securing long-term financial resilience.
This started in December with the opening of 100 Grey Street our premium coffee & wine bar and extends to later this year with the opening of The Green Room, our 7-day a week bar-eatery. These two new venues complement our theatre show bars that already cater to 300,000 visitors each year.
With a growing hospitality business this means we need a growing hospitality team. We appointed into the new role of Head of Hospitality earlier this year and were now ready to add a dynamic Hospitality Manager to lead the team in the day-to-day operations of the department.
What's in it for you
Salary : up to £37,000.
Hours: 39 hours per week over 5 days. This includes regular weekend and evening work.
Other : Newcastle Theatre Royal Trust is committed to developing those working within the organisation and as such management development training is available for this role.
Our ideal candidate
Experience : at minimum will be an existing hospitality Deputy Manager with demonstrable experience in the role.
Volume: can demonstrate hands-on leadership of a large team (40+) in a high volume, multi-bar/multi-outlet hospitality venue with strong wet sales.
Skills : adept at the day-to-day operation of a multi-outlet hospitality business, including but not limited to leading a large team, labour controls, team development, and stock control
Interpersonal skills: is a team player adept at building relationships within an organisation. There are multiple departments within the organisation and this skill is a key component to the overall success of the organisations charitable objectives.
Self-starter : is comfortable working autonomously from the Head of Hospitality and leading them team independently at times.
Responsibilities
Operations management : to be responsible for the day-to-day food and beverage operations of the theatre bars, 100 Grey Street, and The Green Room, as well as any event or corporate or charitable hospitality activities.
Statutory compliance : ensuring all venues maintain a high standard of hygiene, safety and cleanliness in-line with statutory and company requirements.
Quality control : working alongside the Head of Hospitality to ensure guests receive only the highest quality of service.
Financial management : overseeing stock results, business expenditure, and labour controls, as well as tracking (and improving) key service metrics such as spend per head.
Recruitment & development: will look to attract and retain the best hospitality talent available, supporting them through the delivery of a best-in-class training programme; developing our management superstars of the future.
So, if this ad has piqued your interest and you think youve got what it takes to help us take our hospitality operation to the next level then wed love to hear from you. Press Apply and lets get you one step closer to joining the team!
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