Alloy Wheel Bookings Coordinator (Automotive)
We are one of the UK’s Largest Independent S.M.A.R.T Repair Companies.
With customers based far and wide across the UK, our ever-growing business needs dependable people to join our successful office team at our Head Office in Orpington.
The Job 📌
* Monday – Friday
* 08:00 – 17:30
* £30,000
* Orpington BR6
Duties 📑
A successful candidate will be responsible for incoming bookings at our Orpington Bodyshop for the alloy wheel department.
* Managing incoming bookings via phone, email, and WhatsApp
* Acting as a main point of contact for customers and car dealerships that we work with
* Scheduling and coordinating vehicle appointments efficiently
* Entering Customer Repair Bookings on our Computer System - Full training will be given.
* Recording and logging condition of vehicles upon arrival
* Coordinating and managing hire cars where required with insurance customers
* Liaising with our Diamond Cut Wheel division and all technicians for different processes either on the telephone, face-to-face or their tablet.
* Provide support to the wider team to ensure smooth daily operations
* Assisting and completing estimates for customers / dealerships, taking payments, speaking with customers face to face.
Experience 🥼
* Microsoft Office
* Customer service
* Email management
Requirements 📂
* Valid full UK driving licence – Need to drive to get to us (Country Lane)
* Right to work in the UK
* Strong customer service
* Good time keeper
* Basic maths and English required
* Been in previous customer facing roles
* Great attention to detail
* Can work in a fast paced environment
* Quick learner
APPLY NOW for immediate consideration