Overview
An opportunity has arisen for an experienced Medical Secretary to join our team. This is both a demanding and rewarding role and it is essential that the successful applicant is able to work effectively as part of the team supporting and assisting colleagues, whilst prioritising and managing a complex and diverse workload.
The post holder will be responsible for the effective provision of a comprehensive secretarial/administrative service. The successful applicant will act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the Medical Team, liaising with multi-disciplinary team members, other health professionals/staff within the Trust and externally.
Applicants must have excellent interpersonal, organisational, time management skills and be able to work under pressure and to strict deadlines/targets. Ability to communicate in English both verbally and in writing at a high level is also essential.
An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview or equivalent Medical Secretarial Experience
Closing Date: 31/10/2025
Shortlisting to take place in the week following closing date: commencing 03/11/2025
Interview expected to take place in the week following shortlisting: commencing 10/11/2025
Responsibilities
* Manage and prioritise own workload using own initiative and ensuring deadlines are met. Working to agreed national/local timescales e.g. waiting times, cancer etc.
* Provide a secretarial service including filing, audio typing (word processing), use of email, scanning, photocopying, dealing with mail and ordering stationery supplies.
* Open and prioritise post and deal with routine matters on behalf of the Consultant where appropriate. Draft replies to urgent actions or concerns and arrange urgent appointments.
* Be the point of contact for telephone enquiries from staff, patients, relatives, legal representatives, General Practitioners, other Consultants and external organisations; manage calls in a constructive and sympathetic manner and route as necessary.
* Chase investigation/test results and bring abnormal/urgent results to the attention of the Consultant, taking appropriate action.
* Follow up appointments and referrals being arranged and ensure continuity of patient care within designated time limits.
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
* We value people
* We are one team
* We care
We are keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Details
* Date posted: 17 October 2025
* Pay scheme: Agenda for change
* Band: Band 3
* Salary: £24,937 to £26,598 a year per annum, pro rata
* Contract: Permanent
* Working pattern: Full-time
* Reference number: 389-25-7539525
* Job location: St Lukes Hospital, Little Horton Lane, Bradford, BD5 0NA
Person Specification
Experience
* Essential: Experience to prioritise and manage a diverse workload
* Essential: 12 months up-to-date secretarial experience
* Desirable: Minimum of 1 year previous Medical Secretarial Experience
Skills
* Literacy and Numeracy
* Ability to communicate in English both verbally and in writing at a high level
* Attention to detail
* Desirable: Use of electronic systems, diaries, patient records, training
* Desirable: Shorthand
Knowledge
* Essential: Knowledge of Patient Administration System (or equivalent system)
* Essential: Medical Terminology
* Essential: Understanding of Information Governance and Confidentiality
* Desirable: Microsoft Office packages, including Excel and Power-point, internet, e-mail etc...
Qualifications
* Essential: Educated to GCSE standard (or equivalent)
* Essential: An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview
* Desirable: Medical Secretary Diploma
* Desirable: Advanced secretarial qualifications
* Desirable: ECDL/CLAIT
Compliance
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer details
Employer name: Bradford Teaching Hospitals NHS Foundation Trust
Address: St Lukes Hospital, Little Horton Lane, Bradford, BD5 0NA
Employer's website: https://www.bradfordhospitals.nhs.uk
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