Overview
Role: Parts Advisor / Senior Parts Advisor
Location: Newcastle-under-lyme, Staffordshire
Job Type: Permanent, Full Time
Hours: Monday - Friday (42.5)
Salary: £28,000 - £32,000 depending on experience
We are looking for a PARTS ADVISOR to join an existing PARTS team based in a comfortable office environment. Do you have previous automotive experience with the truck or trailer industry? Do you enjoy providing exceptional customer service? Competitive salary with bonus scheme, paid overtime available, healthcare and cycle to work scheme, incentive awards, holidays that increase with length of service.
The PARTS ADVISOR ROLE
* This is an office based role where you will be responsible for dealing with all customer enquiries both face to face and over the phone in a timely manner and providing an excellent customer service experience.
* The ability to prioritise your workload to ensure you are able to achieve set targets.
* We are looking for a team player who works collaboratively to achieve company objectives.
* Excellent organisational skills in a customer service environment.
You the PARTS ADVISOR
* Ideally you will have automotive experience from a commercial background.
* Previous parts or sales experience would be advantageous.
* You will be computer literate (Word, Excel and Outlook).
* Strong organisation and administration skills.
* Confident telephone manner.
* Good clear telephone manner.
* Customer service skills.
* Energetic and enthusiastic.
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