We are recruiting for an Content Designer to start ASAP on a 6 month contract. Day Rate Per day depending on experience. Once a fortnight minimum travel to Manchester.
Experience & Skillset:
* Experience working on government, public sector or large-scale organisational change programmes
* Familiarity with service design, research and change management practices
* Experience creating content patterns, templates, playbooks or reusable content components
* Experience designing content across multiple formats (digital, visual, video, audio)
* Experience in delivering hands-on coaching or mentoring sessions to build confidence in planning, writing, and delivering change-related communications
* Experience in creating a comms playbook that outlines best practices for communicating change, including examples.
* Experience supporting content governance, sign-off processes or sensitive communications
* Proven experience working as a Content Designer or in a content-focused role within digital or service transformation programmes
* Strong understanding of user-centred design principles and designing content based on user needs and research insights
* Experience translating complex or technical information into clear, simple, and accessible content
* Strong writing and editing skills, with a focus on plain English and accessibility standards
* Experience aligning content to service journeys and supporting users through change
* Confidence working with stakeholders to agree language, tone and messaging
* You have a background in Marketing/PR/Journalism.
Equal Opportunities Statement:
We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.