Job Title
Custodial Manager (CM)
Location
HMP Dovegate, Uttoxeter (Staffordshire/Derbyshire border)
Compensation
£37,800 per annum + Corporate Benefits Package
Position Type
Permanent, Full Time
Responsibilities
* Contribute to prisoner reports, including sentence planning and parole reports when required.
* Ensure all staff supervise, manage and control prisoners decently, lawfully, safely and securely during all activities.
* Be responsible for incident management documentation and logging onto the Incident Monitoring & Performance System (IPMS).
* Ensure actions arising from audits, HMIPS inspections, local self‑audits and other assessments are delivered.
* Plan staff rotas/ self‑rostering and work actively to manage delivery of the regime.
* Ensure all SPS standards and Service Delivery Indicators (SDIs) are implemented and managed within the relevant work area.
Qualifications & Experience
* Qualified as a trained Prison Custody Officer and have attended an Assessment Centre.
* Demonstrated commitment to learning – on‑the‑job projects, secondments, volunteering, formal study or equivalent.
* Experience in line management, ensuring staff have the knowledge, skills and confidence to carry out their roles.
* Embodies principles of dignity, decency and security, actively promoting these to colleagues, prisoners and stakeholders.
Why Serco
* Impactful work that touches people’s lives.
* Opportunities to learn and develop across a diverse UK‑wide operation.
* A supportive, safe culture that encourages growth and success.
Benefits
* Up to 6% contributory pension scheme
* Free onsite parking
* Exclusive access to onsite fitness facilities
* Subsidised meals
* Blue Light discounts
* Serco discounts on cinema, entertainment, online shopping, mobile phone plans and leisure centre memberships
* Health & wellbeing support: Employee Assistance Programme, Health Cash Plans, free flu jabs and more
* A range of career development training: role specific, leadership coaching, formal study and more
* A safe and supportive culture
* A commitment to diversity and inclusion
Apply
Please click the apply button to complete your application. If you have any questions, contact us at 0345 010 4000. We encourage applicants from diverse backgrounds and will provide reasonable adjustments throughout the recruitment process.
Equality, Diversity & Inclusion
We are committed to building a diverse and inclusive organisation that supports the needs of all. Serco is a Proud Disability Confident Leader and holds the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at interview.
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