ICT Infrastructure Manager – Senior Public Sector OpportunityI’m recruiting on behalf of a key public‑sector client for an experienced ICT Infrastructure Manager (AG5) to lead and manage the organisation’s full ICT environment. This is a fantastic opportunity for a senior infrastructure professional who wants to take ownership of modern, critical technology services across on‑premise and cloud platforms.
Salary: £54,090 per annum Location:
Belfast Directorate: Parliamentary Services – Information Systems (IS)
Office Level: Senior Management (Managing Lead ICT Infrastructure Analysts)
The RoleThis is a strategic and operational leadership role responsible for ensuring the effective running of the organisation’s ICT estate — including physical and cloud infrastructure, desktop services and applications, and the IT Service Desk.You’ll lead specialist infrastructure teams, drive technical decision‑making, ensure business continuity, strengthen cyber security, and influence organisational technology strategy. The successful candidate will bring strong experience across Microsoft technologies and will thrive in aplex and highly visible environment.Key Responsibilities
1. Oversee day‑to‑day delivery, maintenance and support of the full technical environment (both on‑premise and cloud).
2. Manage and lead Infrastructure Support Specialists and Analysts, advising and directing as needed.
3. Lead on ICT technical evaluations, developments and provide expert advice across a wide range of technologies.
4. Manage the provision of ICT‑enabled solutions and customised system delivery.
5. Take a leadership role in cyber security within the IS Office.
6. Lead and support ICT procurement activities, including developing technical specifications and engaging with suppliers.
7. Manage ICT projects using appropriate project methodologies.
8. Develop and monitor ICT security standards, technical policies and procedures.
9. Provide authoritative advice on ICT infrastructure matters to senior leadership teams.
10. Deliver ICT presentations, demonstrations, training and user documentation for members and staff.
11. Lead the business analysis process for new or enhanced infrastructure‑related systems.
12. Represent the organisation on corporate ICT groups and inter‑parliamentary working groups.
13. Ensurepliance with all policies, including Equal Opportunities, Dignity at Work, and mandatory training.
Essential CriteriaApplicants must meet one of the qualification/experience routes below.Route 1 – Qualification PathwayApplicants must:a) Hold at least an HND inputing or a relevant IS/IT discipline* AND b) Have at least 3 years’ post‑qualification experience, including minimum 1 year in both areas (i) and (ii).Route 2 – Experience PathwayApplicants must:a) Have at least 5 years’ relevant ICT experience, including minimum 1 year in both areas (i) and (ii).(i) ICT Infrastructure ManagementExperience must include:
14. Planning, designing and managing a medium‑sized ICT environment (500+ users).
15. Strong knowledge and hands‑on experience of: Microsoft on‑premise infrastructureActive Directory (local AD)Microsoft 365Microsoft AzureDevOpsCloud technologies
(ii) Service Desk OversightExperience must include:
16. Managing and overseeing a busy ICT Service Desk supporting 500+ users.
17. Environments involving: Windows desktop operating systemsMicrosoft IntuneMicrosoft 365 Office applicationsMixed application environments in a high‑demand service delivery setting
Qualification Note*Only courses with 50% or moreputing content are considered relevant. Applicants must list all modules studied and demonstrate how they meet this requirement.Why This Is a Great Opportunity
18. Senior role with influence over ICT strategy and direction
19. High‑impact work supporting essential parliamentary functions
20. Strong leadership remit managing specialist technical teams
21. Modern hybrid environment across on‑premise and cloud
22. Significant autonomy and scope to drive improvement
Interested?If you're an experienced infrastructure leader who enjoys strategic responsibility, technical depth and managing high‑performing teams, I’d love to speak with you.Apply now or connect with me directly for a confidential discussion #4764463 - Gemma Roberts