Job Purpose * To plan and coordinate the work allocation of gangs etc. * To ensure all works are delivered to the required contract's programme, achieving contractual SLA's, ensure efficient planning, utilising full workforce. * Ensuring that the clients/customers' expectations are met by delivering a first-class service. Job Responsibilities * Liaise with teams, supervisors and Operatives providing accurate information, job details to enable works to be carried out. * Monitor backlogs AA/IP to ensure contractual priorities are met. * Ensure all jobs are planned and coordinated so they run as efficiently as possible. * Create NRSWA permits to Local Authorities and ensure that the notices meet legislative requirements. * Monitor and respond to permit updates (PMR's/S74's/AIV’s/Inspection). * Deal with all requests from the client promptly, efficiently and courteously and keep the Client's and Customers updated with progress prior to and throughout and after the works. * Monitor the progress of all gangs working on the designated contract and update the related company and Client systems. * Resolving any planning queries or issues. * Holiday or additional cover for Planning colleagues when necessary. * Carry out any other duties appropriate for the role. Experience Required * Streetmanger system experience * Previous planning experience * Previous utilities experience desirable * Good verbal and written communication skills * Good time management skills and able to work to deadlines * Proficient in the use of all Microsoft Office (Word, Excel and Outlook) * Environmental Awareness * Customer Service Awareness * Understanding on obtaining Gas/Electric/Line Search/BT Drawings * Understanding of streetworks and traffic management requirements