An established engineering and technical services company in Solihull is seeking a Technical Sales Administrator to join their busy office team. You'll play a key role supporting sales operations, technical support, and procurement functions, helping to maintain quality standards and drive customer satisfaction. This is a great opportunity for someone with a technical or engineering background looking to develop their career in a dynamic environment.
Benefits
* Salary: Up to £29,000 per annum
* 29 Days Holiday (Inclusive of Bank Holidays)
* Full-time, Permanent position
* Fully office based
* Hours: Monday to Thursday 08:30-17:00, Friday 08:30-15:45
* 45-minute lunch break
* Auto pension enrolment scheme
* Location: Solihull
Role & Responsibilities
* Maintain ISO9001:2015 Quality Control Procedures and ensure compliance with health & safety and customer standards
* Manage and respond to customer compliance requests efficiently
* Use software packages (SAGE, Quotewerks) to handle stock control, procurement, and inventory management activities
* Handle customer enquiries and liaise directly with customers and suppliers to support sales and operations
* Conduct site visits as required to support customer relations and technical service delivery
* Prepare quotations and provide sales support including sales analysis and reporting
* Carry out general administration tasks related to operations and sales support
Required Skills & Experience
* Experience in sales support, operations, or procurement environment
* Strong communication skills; confident in engaging with clients face-to-face and over the phone
* Proactive, self-starter with good initiative and problem-solving skills
* Technical or engineering support background preferred
* Proficient in MS Word, Excel, Outlook; experience with SAGE advantageous
* Ability to understand and interpret CAD drawings and technical materials
* Full driving licence for travel to customer sites
If you are interested in this opportunity, please apply now!
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