About the role:
We are seeking a proactive Compliance Administration Assistant, to join our Compliance team based at our Head Office in Kidderminster.
In this role, you will act as a central point of coordination for colleagues, ensuring processes run smoothly and that operational queries are handled efficiently. You will provide clear guidance, support internal troubleshooting, and help maintain accurate information flow across the team. Strong communication, effective workload prioritisation, and a calm, solutions driven approach will be key to resolving issues promptly and maintaining consistent operational standards
This is an excellent opportunity for an organised and motivated individual who takes pride in delivering exceptional support. If you are committed to quality, enjoy problem solving, and thrive in a dynamic environment, we would welcome your application.
Please note that this isnt an exhaustive list of duties. The successful candidate will be supplied with a copy of our in-depth job description.
Job Requirements:
The successful candidate wil l play a key part in keeping our compliance function running seamlessly. They will be responsible for raising purchase orders, logging tickets for PPMs, and ensuring all necessary paperwork is chased, collected, and accurately uploaded into our in house Dropbox system.
They will also keep our trackers up to date, monitor upcoming service deadlines, and help the team stay ahead of future requirements, Each week, will participate in a call with our Compliance Managers to review progress and priorities, as well as working closely with our Engineers to book in any outstanding jobs. If you enjoy staying organised, supporting smooth operations, and being at the centre of a busy, fastmoving team, this role offers a great opportunity to make a real impact.
Experience in an administration, coordination, or facilities environment is desirable, as is a proactive approach to keeping stakeholders informed, supporting service level targets, and ensuring that all tasks are completed within agreed timescales.
While relevant qualifications in customer service/admin or a related discipline would be valuable, they are not essential for the right candidate. We have an extensive training programme in place for all employees, designed to encourage continuous professional development and support long term progression within the company.
Who are we?
Phosters (FM) Ltd are a dynamic facilities management company who operates nationwide, providing nearly 30,000 service visits to properties and sites across the United Kingdom. We provide a comprehensive facilities maintenance service to meet the diverse needs of our clients, through our dedicated team of professionals.
We are a company who values professionalism and fosters a culture of opportunity for growth and development. The people we employ define who we are, and we are proud to be a Disability Confident Committed Employer; understanding and appreciating the diversity among individuals, recognising that everyone is unique.
We are committed to creating an inclusive and diverse workforce; therefore, w e welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that a variety of voices leads to better discussions, decisions, and outcomes for all.
Benefits we provide for you:
Access to bespoke benefit platform.
Access to company-wide wellbeing support.
25 days annual leave entitlement, plus bank holidays.
Useful information:
It is essential that all applicants possess the appropriate documentation to demonstrate eligibility to work within the United Kingdom; Phosters do not currently offer visa sponsorship.
The completion of a 6 month Probationary Period is mandatory for all permanent job positions.
Applicants must be aware, that all roles are subject to relevant DBS/Security checks either before or upon commencement of employment.
In order to drive a Phosters vehicle, it is compulsory that you are over the age of 21 with a minimum of 6 months driving experience and currently hold a full UK driving license with no more than 9 points.
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