Insurance B2B Account Manager
Location: Hybrid / Bournemouth, Dorset
Hours: Monday to Friday 9am – 5pm
Salary: Up to £36,000 per annum + Bonus
Account Executive – Specialist Property Insurance
The Opportunity
Join a leading specialist property insurance broker who operates a highly supportive, technology-enabled environment. We're looking for a driven Account Executive to service a complex book of accounts and help drive growth within a specialist division. You'll be part of an expert team in the Bournemouth office, operating on a hybrid basis.
Key Responsibilities
As an Account Executive, you will manage a client portfolio and drive business growth by:
* Client Management - Control the renewal process and accurately gather information from clients.
* Business Growth - Chase warm leads to maintain and grow your portfolio; identify and recommend new business opportunities.
* Negotiation - Discuss renewal terms, seek competitive alternatives, and liaise with brokers to secure the most competitive terms that meet client objectives.
* Administration & Resolution - Efficiently assess and resolve account queries and credit control matters, escalating critical concerns when necessary.
* Process Improvement - Look at internal processes with a critical eye and suggest efficiency improvements.
* Relationship Building - Visit clients as appropriate to strengthen professional relationships.
Skills & Experience Required
* Experience - Insurance B2C experience is ideal. Previous experience working within a similar Account Handling or Sales Support role is essential.
* Knowledge - A-Level standard education (or equivalent) with a strong working knowledge of general insurance products and classes.
* Market Insight - Knowledge of the client market and the wider industry (London Market/Lloyd's exposure beneficial).
* Qualifications - Dip CII/Cert CII preferred (study support available).
* Core Skills - Exceptional written and verbal communication, strong new business drive, outstanding accuracy and attention to detail, and a commitment to making the customer your top prioritising.
Rewards & Benefits
The client offers a competitive package including:
* Salary - Up to £28,000 per annum + Quarterly Bonus
* Leave - Minimum of 25 days holiday (+ bank holidays), with the option to buy or sell extra days.
* Financial Security - Defined contribution pension scheme (with employer contribution), Life Insurance (4x salary), and Income Protection (covering up to 50% of income).
* Health & Wellbeing - Health Cash Plan/Private Medical Insurance, Critical Illness Cover, discounted gym membership, and access to emergency back-up family care.
* Extras: Share Schemes and three fully paid volunteering days per year.
The company is committed to Inclusion and Diversity